TRUST: An LLM-Based Dialogue System for Trauma Understanding and Structured Assessments

Objectives: While Large Language Models (LLMs) have been widely used to assist clinicians and support patients, no existing work has explored dialogue systems for standard diagnostic interviews and assessments. This study aims to bridge the gap in mental healthcare accessibility by developing an LLM-powered dialogue system that replicates clinician behavior. Materials and Methods: We introduce TRUST, a framework of cooperative LLM modules capable of conducting formal diagnostic interviews and assessments for Post-Traumatic Stress Disorder (PTSD). To guide the generation of appropriate clinical responses, we propose a Dialogue Acts schema specifically designed for clinical interviews. Additionally, we develop a patient simulation approach based on real-life interview transcripts to replace time-consuming and costly manual testing by clinicians. Results: A comprehensive set of evaluation metrics is designed to assess the dialogue system from both the agent and patient simulation perspectives. Expert evaluations by conversation and clinical specialists show that TRUST performs comparably to real-life clinical interviews. Discussion: Our system performs at the level of average clinicians, with room for future enhancements in communication styles and response appropriateness. Conclusions: Our TRUST framework shows its potential to facilitate mental healthcare availability.

Generative Induction of Dialogue Task Schemas with Streaming Refinement and Simulated Interactions

In task-oriented dialogue (TOD) systems, Slot Schema Induction (SSI) is essential for automatically identifying key information slots from dialogue data without manual intervention. This paper presents a novel state-of-the-art (SoTA) approach that formulates SSI as a text generation task, where a language model incrementally constructs and refines a slot schema over a stream of dialogue data. To develop this approach, we present a fully automatic LLM-based TOD simulation method that creates data with high-quality state labels for novel task domains. Furthermore, we identify issues in SSI evaluation due to data leakage and poor metric alignment with human judgment. We resolve these by creating new evaluation data using our simulation method with human guidance and correction, as well as designing improved evaluation metrics. These contributions establish a foundation for future SSI research and advance the SoTA in dialogue understanding and system development.

D-GEN: Automatic Distractor Generation and Evaluation for Reliable Assessment of Generative Model

Evaluating generative models with open-ended generation is challenging due to inconsistencies in response formats. Multiple-choice (MC) evaluation mitigates this issue, but generating high-quality distractors is time-consuming and labor-intensive. We introduce D-GEN, the first open-source distractor generator model that transforms open-ended data into an MC format. To evaluate distractor quality, we propose two novel methods: (1) ranking alignment, ensuring generated distractors retain the discriminatory power of ground-truth distractors, and (2) entropy analysis, comparing model confidence distributions. Our results show that D-GEN preserves ranking consistency (Spearman's rho 0.99, Kendall's tau 0.94) and closely matches the entropy distribution of ground-truth distractors. Human evaluation further confirms the fluency, coherence, distractiveness, and incorrectness. Our work advances robust and efficient distractor generation with automated evaluation, setting a new standard for MC evaluation.

Secure Multifaceted-RAG for Enterprise: Hybrid Knowledge Retrieval with Security Filtering

Existing Retrieval-Augmented Generation (RAG) systems face challenges in enterprise settings due to limited retrieval scope and data security risks. When relevant internal documents are unavailable, the system struggles to generate accurate and complete responses. Additionally, using closed-source Large Language Models (LLMs) raises concerns about exposing proprietary information. To address these issues, we propose the Secure Multifaceted-RAG (SecMulti-RAG) framework, which retrieves not only from internal documents but also from two supplementary sources: pre-generated expert knowledge for anticipated queries and on-demand external LLM-generated knowledge. To mitigate security risks, we adopt a local open-source generator and selectively utilize external LLMs only when prompts are deemed safe by a filtering mechanism. This approach enhances completeness, prevents data leakage, and reduces costs. In our evaluation on a report generation task in the automotive industry, SecMulti-RAG significantly outperforms traditional RAG - achieving 79.3 to 91.9 percent win rates across correctness, richness, and helpfulness in LLM-based evaluation, and 56.3 to 70.4 percent in human evaluation. This highlights SecMulti-RAG as a practical and secure solution for enterprise RAG.

Tinker Tales: Interactive Storytelling Framework for Early Childhood Narrative Development and AI Literacy

This paper presents Tinker Tales, an interactive storytelling framework in the format of a board game, designed to support both narrative development and AI literacy in early childhood. The framework integrates tangible and speech-based interactions with AI through NFC chip-attached pawns and tokens, along with a speaker and microphone. Children select and define key story elements-such as characters, places, items, and emotions-using the pawns and tokens, providing further details to the AI and receiving proper assistance, similar to how adults prompt AI for specific tasks (e.g., writing). For evaluation, several game sessions were simulated with a child AI agent, and the quality and safety of the generated stories were assessed from various perspectives. This work highlights the potential of combining physical and digital elements in AI literacy, offering a safe and engaging way for children to learn how to effectively collaborate with AI.

Trustworthy Answers, Messier Data: Bridging the Gap in Low-Resource Retrieval-Augmented Generation for Domain Expert Systems

RAG has become a key technique for enhancing LLMs by reducing hallucinations, especially in domain expert systems where LLMs may lack sufficient inherent knowledge. However, developing these systems in low-resource settings introduces several challenges: (1) handling heterogeneous data sources, (2) optimizing retrieval phase for trustworthy answers, and (3) evaluating generated answers across diverse aspects. To address these, we introduce a data generation pipeline that transforms raw multi-modal data into structured corpus and Q&A pairs, an advanced re-ranking phase improving retrieval precision, and a reference matching algorithm enhancing answer traceability. Applied to the automotive engineering domain, our system improves factual correctness (+1.94), informativeness (+1.16), and helpfulness (+1.67) over a non-RAG baseline, based on a 1-5 scale by an LLM judge. These results highlight the effectiveness of our approach across distinct aspects, with strong answer grounding and transparency.

Finding A Voice: Evaluating African American Dialect Generation for Chatbot Technology

As chatbots become increasingly integrated into everyday tasks, designing systems that accommodate diverse user populations is crucial for fostering trust, engagement, and inclusivity. This study investigates the ability of contemporary Large Language Models (LLMs) to generate African American Vernacular English (AAVE) and evaluates the impact of AAVE usage on user experiences in chatbot applications. We analyze the performance of three LLM families (Llama, GPT, and Claude) in producing AAVE-like utterances at varying dialect intensities and assess user preferences across multiple domains, including healthcare and education. Despite LLMs' proficiency in generating AAVE-like language, findings indicate that AAVE-speaking users prefer Standard American English (SAE) chatbots, with higher levels of AAVE correlating with lower ratings for a variety of characteristics, including chatbot trustworthiness and role appropriateness. These results highlight the complexities of creating inclusive AI systems and underscore the need for further exploration of diversity to enhance human-computer interactions.

Transforming Slot Schema Induction with Generative Dialogue State Inference

The challenge of defining a slot schema to represent the state of a task-oriented dialogue system is addressed by Slot Schema Induction (SSI), which aims to automatically induce slots from unlabeled dialogue data. Whereas previous approaches induce slots by clustering value spans extracted directly from the dialogue text, we demonstrate the power of discovering slots using a generative approach. By training a model to generate slot names and values that summarize key dialogue information with no prior task knowledge, our SSI method discovers high-quality candidate information for representing dialogue state. These discovered slot-value candidates can be easily clustered into unified slot schemas that align well with human-authored schemas. Experimental comparisons on the MultiWOZ and SGD datasets demonstrate that Generative Dialogue State Inference (GenDSI) outperforms the previous state-of-the-art on multiple aspects of the SSI task.

ESM+: Modern Insights into Perspective on Text-to-SQL Evaluation in the Age of Large Language Models

The task of Text-to-SQL enables anyone to retrieve information from SQL databases using natural language. Despite several challenges, recent models have made remarkable advancements in this task using large language models (LLMs). Interestingly, we find that LLM-based models without fine-tuning exhibit distinct natures compared to their fine-tuned counterparts, leading to inadequacies in current evaluation metrics to accurately convey their performance. Thus, we analyze the two primary metrics, Test Suite Execution Accuracy (EXE) and Exact Set Matching Accuracy (ESM), to examine their robustness for this task and address shortcomings. We compare the performance of 9 LLM-based models using EXE, the original ESM, and our improved ESM (called ESM+). Our results show that EXE and ESM have high false positive and negative rates of 11.3% and 13.9%, while ESM+ gives those of 0.1% and 2.6% respectively, providing a significantly more stable evaluation. We release the ESM+ script as open-source for the community to contribute, while enjoying a more reliable assessment of Text-to-SQL.

Leveraging Explicit Reasoning for Inference Integration in Commonsense-Augmented Dialogue Models

Open-domain dialogue systems need to grasp social commonsense to understand and respond effectively to human users. Commonsense-augmented dialogue models have been proposed that aim to infer commonsense knowledge from dialogue contexts in order to improve response quality. However, existing approaches to commonsense-augmented dialogue rely on implicit reasoning to integrate commonsense inferences during response generation. In this study, we explore the impact of explicit reasoning against implicit reasoning over commonsense for dialogue response generation. Our findings demonstrate that separating commonsense reasoning into explicit steps for generating, selecting, and integrating commonsense into responses leads to better dialogue interactions, improving naturalness, engagement, specificity, and overall quality. Subsequent analyses of these findings unveil insights into the effectiveness of various types of commonsense in generating responses and the particular response traits enhanced through explicit reasoning for commonsense integration. Our work advances research in open-domain dialogue by achieving a new state-of-the-art in commonsense-augmented response generation.